FAQs
Frequently Asked Questions
From pricing and service coverage to special requests and scheduling, our FAQs cover everything you need to know to make booking with iClean simple and stress-free.
Do you charge per hour or per project?
We don't charge by the hour because every space is unique. Instead, we start with an assessment of your space and create a customized plan with a clear quotation. This ensures you get premium results without the rush or compromise of time-based cleaning.
What areas do you service?
Our core service area is in Metro Manila, Philippines. However, we can occasionally extend to other locations depending on availability. Reach out to us, and we'll let you know if we can accommodate your area.
Can I book same-day cleaning or urgent repairs?
For best results, we require at least 1 day’s notice to inspect and provide a proper plan. This way, we guarantee the premium level of service and care your space deserves.
Do you charge per hour or per project?
We don't charge by the hour because every space is unique. Instead, we start with an assessment of your space and create a customized plan with a clear quotation. This ensures you get premium results without the rush or compromise of time-based cleaning.
What areas do you service?
Our core service area is in Metro Manila, Philippines. However, we can occasionally extend to other locations depending on availability. Reach out to us, and we'll let you know if we can accommodate your area.
Can I book same-day cleaning or urgent repairs?
For best results, we require at least 1 day’s notice to inspect and provide a proper plan. This way, we guarantee the premium level of service and care your space deserves.
Do you use eco-friendly cleaning products?
Absolutely. We use premium, eco-friendly, and non-toxic products, effective against dirt and allergens, but safe for your family, pets, and furnishings.
Do I need to be home during a cleaning service?
No, you don’t need to be home. Our professional cleaners are thoroughly vetted, background-checked, and trained to uphold the highest standards of service, so you can have complete peace of mind while we take care of your space.
How long does a cleaning service usually take?
Routine cleaning typically takes a minimum of 3 hours. For larger or more detailed projects—like deep cleaning or post-construction—it can take most of the day. The exact duration depends on the size of your space and the type of service booked, so feel free to contact us for a personalized estimate.
Do you use eco-friendly cleaning products?
Absolutely. We use premium, eco-friendly, and non-toxic products, effective against dirt and allergens, but safe for your family, pets, and furnishings.
Do I need to be home during a cleaning service?
No, you don’t need to be home. Our professional cleaners are thoroughly vetted, background-checked, and trained to uphold the highest standards of service, so you can have complete peace of mind while we take care of your space.
How long does a cleaning service usually take?
Routine cleaning typically takes a minimum of 3 hours. For larger or more detailed projects—like deep cleaning or post-construction—it can take most of the day. The exact duration depends on the size of your space and the type of service booked, so feel free to contact us for a personalized estimate.
Do you charge per hour or per project?
We don't charge by the hour because every space is unique. Instead, we start with an assessment of your space and create a customized plan with a clear quotation. This ensures you get premium results without the rush or compromise of time-based cleaning.
What areas do you service?
Our core service area is in Metro Manila, Philippines. However, we can occasionally extend to other locations depending on availability. Reach out to us, and we'll let you know if we can accommodate your area.
Can I book same-day cleaning or urgent repairs?
For best results, we require at least 1 day’s notice to inspect and provide a proper plan. This way, we guarantee the premium level of service and care your space deserves.
Do you use eco-friendly cleaning products?
Absolutely. We use premium, eco-friendly, and non-toxic products, effective against dirt and allergens, but safe for your family, pets, and furnishings.
Do I need to be home during a cleaning service?
No, you don’t need to be home. Our professional cleaners are thoroughly vetted, background-checked, and trained to uphold the highest standards of service, so you can have complete peace of mind while we take care of your space.
How long does a cleaning service usually take?
Routine cleaning typically takes a minimum of 3 hours. For larger or more detailed projects—like deep cleaning or post-construction—it can take most of the day. The exact duration depends on the size of your space and the type of service booked, so feel free to contact us for a personalized estimate.
Do you charge per hour or per project?
We don't charge by the hour because every space is unique. Instead, we start with an assessment of your space and create a customized plan with a clear quotation. This ensures you get premium results without the rush or compromise of time-based cleaning.
What areas do you service?
Our core service area is in Metro Manila, Philippines. However, we occassionally extend to other locations depending on availability. Reach out to us and we'll let you know if we can accommodate your area.
Can I book same-day cleaning or urgent repairs?
For best results, we require at least 1 day’s notice to inspect and provide a proper plan. This way, we guarantee the premium level of service and care your space deserves.
Do you charge per hour or per project?
We don't charge by the hour because every space is unique. Instead, we start with an assessment of your space and create a customized plan with a clear quotation. This ensures you get premium results without the rush or compromise of time-based cleaning.
What areas do you service?
Our core service area is in Metro Manila, Philippines. However, we occassionally extend to other locations depending on availability. Reach out to us and we'll let you know if we can accommodate your area.
Can I book same-day cleaning or urgent repairs?
For best results, we require at least 1 day’s notice to inspect and provide a proper plan. This way, we guarantee the premium level of service and care your space deserves.
Do you use eco-friendly cleaning products?
Absolutely. We use premium, eco-friendly, and non-toxic products, effective against dirt and allergens, but safe for your family, pets, and furnishings.
Do I need to be home during a cleaning service?
No, you don’t need to be home. Our professional cleaners are thoroughly vetted, background-checked, and trained to uphold the highest standards of service, so you can have complete peace of mind while we take care of your space.
How long does a cleaning service usually take?
Routine cleaning typically takes a minimum of 3 hours. For larger or more detailed projects—like deep cleaning or post-construction—it can take most of the day. The exact duration depends on the size of your space and the type of service booked, so feel free to contact us for a personalized estimate.
Do you use eco-friendly cleaning products?
Absolutely. We use premium, eco-friendly, and non-toxic products, effective against dirt and allergens, but safe for your family, pets, and furnishings.
Do I need to be home during a cleaning service?
No, you don’t need to be home. Our professional cleaners are thoroughly vetted, background-checked, and trained to uphold the highest standards of service, so you can have complete peace of mind while we take care of your space.
How long does a cleaning service usually take?
Routine cleaning typically takes a minimum of 3 hours. For larger or more detailed projects—like deep cleaning or post-construction—it can take most of the day. The exact duration depends on the size of your space and the type of service booked, so feel free to contact us for a personalized estimate.
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